If you have a repair to report at your property, please contact our office on 0191 383 1559, or alternatively [email protected] 

What is an emergency repair?

An emergency repair is something that could pose an immediate risk to your health, safety or security. Emergency repairs can include: (this list is not exhaustive)

 heating stops working

 water flooding in your house

 no electricity

 an external window or door has been badly damaged

“Moving On Durham has access to our own dedicated maintenance team to tend to any housing issues or repairs

What is an non-emergency repair?

A non-emergency repair is something which will not pose an immediate risk to your health, safety or security. Non-emergency repairs can include: (this list is not exhaustive)

 a broken internal door

 damaged or loose plastering

 painting